Cancellations

• If a participant needs to cancel their registration before the start of the training program, a full refund will be issued.
• Cancellation requests must be made in writing or through our designated cancellation process.
• Refunds will be processed using the original payment method and may take up to 30 business days to reflect in the participant’s account.

No-Show

• If a participant fails to attend the training program without prior notification or valid reason, no refund will be provided

Rescheduling

• If a participant is unable to attend the scheduled training program, they may request a rescheduling.
• Rescheduling requests must be made in writing or through our designated rescheduling process.
• Rescheduling is subject to availability and must be requested at least 7 days before the original training date.
• Only one rescheduling request per participant is allowed. Additional rescheduling requests may be subject to fees.

Course Completion

• Once a participant has started the hands-on training program, no refunds or rescheduling requests will be accepted.
• It is the participant’s responsibility to ensure they have the necessary time, resources, and commitment to complete the training program.

Satisfaction Guarantee

• We strive to provide high-quality hands-on training experiences. If a participant is unsatisfied with the training program, they may submit a written complaint within [X] days of course completion.
• Complaints will be reviewed on a case-by-case basis, and appropriate measures will be taken to address any valid concerns.

• Please note that this return policy applies specifically to our hands-on training programs. For any other services or products offered by our organization, separate return policies may apply.
• For further clarification or assistance regarding our return policy, please contact our customer support team at here.